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The pool over all was great. It was nice and quiet which was what I was looking for. The Breakfast that I had each day was perfect! My room was perfect for just me as I travelled alone.
Jamie
december 2023
I really enjoyed the location of the hotel. After walking to the beach, and 5th, it was veryyyy convenient to pop back into my room. The staff was veryyyy helpful. I ordered some food from the rooftop, didn’t quite like it, and they helped me out. The noise level was awesome, I wasn’t disturbed. The showers were different but I enjoyed the space and walk-in option.
Aquilla
juli 2025
Great location near fifth avenue and the beach. Didnt hear any noise when in our room. The staff was very kind and always ready to help.
Émilie
december 2024
I LOVED the hotel atrium space and the rooms. The rooms were comfortable and the front desk staff was very accommodating and personable. I really appreciated their efforts in trying to accommodate some of my needs. I would definitely stay here again!
Imani
januari 2023
Excellent location right by the beach and all the shops and nightlife and walking distance to the ferry terminal to Cozumel. We are 44 and 45 years old and brought our son and his girlfriend who are both 18. It was fantastic and we all had a blast. It’s classy and elegant but not stuffy and it’s a nice break from some of the huge al-inclusive places we have stayed before. The clientele the palms attracts seems to be a little more civilized and less entitled than the larger hotels that cater to American travelers.
Amber
juli 2023
The room was big and clean but lacked amenities. I guess it was ok for the price you pay.
Hiram
december 2024
The room was beautiful and spacious and even had a balcony. There was a pool and jacuzzi on the roof although we didn't' get the chance to use them. Location was great and close to the ferry
Elizabeth
april 2023
I loved that it was very close to everything. The beach is a 2 minute walk away, restaurants, bars and clubs are all within a 5 to 10 minute walk.
Brenda
februari 2025
The location is great stuff very friendly and helpful very specious clean confortabile big shower and nice bar and pool At the roof
Ionica
januari 2025
The roof top pool was a little sun filled oasis. Great pool , sitting areas, umbrellas, bar and fantastic happy hour. (3 hours) and really good made to order food at reasonable prices.
Barry
mars 2024
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