The Palm at Playa

I LOVED the hotel atrium space and the rooms. The rooms were comfortable and the front desk staff was very accommodating and personable. I really appreciated their efforts in trying to accommodate some of my needs. I would definitely stay here again!

Excellent location right by the beach and all the shops and nightlife and walking distance to the ferry terminal to Cozumel. We are 44 and 45 years old and brought our son and his girlfriend who are both 18. It was fantastic and we all had a blast. It’s classy and elegant but not stuffy and it’s a nice break from some of the huge al-inclusive places we have stayed before. The clientele the palms attracts seems to be a little more civilized and less entitled than the larger hotels that cater to American travelers.

The room was big and clean but lacked amenities. I guess it was ok for the price you pay.

Very friendly staff. Room was great, very spacious. The only odd thing would be the way the shower is set up (no doors). Breakfast was good, first day they offered a buffet style with local dishes, second day was 'a la carte' menu with set plates for the included breakfast, or other add ons ($). Pool location (rooftop) was very nice. Clean. Organized. Friendly staff.

The roof top pool was a little sun filled oasis. Great pool , sitting areas, umbrellas, bar and fantastic happy hour. (3 hours) and really good made to order food at reasonable prices.